Description:
Ensures the safety of guests, staff, and property through vigilance and professionalism.

Key Responsibilities:

• Patrol premises and monitor security systems.
• Respond to alarms, incidents, and emergencies.
• Enforce safety and access control procedures.
• Prepare incident reports accurately.

Requirements:

• Experience in hotel or corporate security preferred.
• Knowledge of safety and emergency procedures.
• Physically fit and alert.
• Calm under pressure and dependable.

Description:
Maintains hotel facilities and ensures all systems operate efficiently and safely.

Key Responsibilities:

• Inspect and repair electrical, plumbing, and HVAC systems.
• Respond to maintenance requests quickly.
• Conduct preventive maintenance.
• Ensure compliance with safety regulations.

Requirements:

• Technical diploma or proven maintenance experience.
• Knowledge of electrical, plumbing, or mechanical systems.
• Problem-solving and troubleshooting skills.
• Availability for emergency calls or shifts.

Description:
Prepares high-quality dishes that reflect the hotel’s culinary standards.

Key Responsibilities:

• Prepare and present dishes with consistency and care.
• Maintain cleanliness and safety in the kitchen.
• Monitor ingredient inventory and manage food waste.
• Support menu development and innovation.

Requirements:

• Culinary degree or proven cooking experience.
• Strong knowledge of food safety and sanitation.
• Ability to work efficiently in a fast-paced environment.
• Creativity and attention to detail.

Description:
Provides attentive, courteous service in the hotel’s restaurants, bars, or banquet areas.

Key Responsibilities:

• Take orders and serve food and beverages professionally.
• Ensure guest satisfaction through excellent service.
• Keep tables clean and organized.
• Collaborate with kitchen and bar teams.

Requirements:

• Previous experience in restaurant or hotel service.
• Knowledge of food safety and hygiene standards.
• Excellent communication and teamwork skills.
• Presentable appearance and positive attitude.

Description:
Welcomes guests, manages luggage, and assists during arrivals and departures.

Key Responsibilities:

• Greet guests and handle their belongings safely.
• Escort guests to rooms and explain hotel facilities.
• Deliver messages and packages promptly.
• Maintain the lobby area and assist front desk.

Requirements:

• Experience in guest service or hospitality preferred.
• Good physical condition and stamina.
• Friendly, polite, and service-oriented demeanor.
• Basic English communication skills.

Description:
Provides personalized recommendations and assistance to enhance each guest’s stay.

Key Responsibilities:

• Offer information on restaurants, attractions, and events.
• Arrange transportation, tours, and special requests.
• Assist VIP guests with confidentiality and care.
• Maintain strong relationships with local vendors.

Requirements:

• Prior experience as a concierge or front desk agent.
• Excellent local knowledge and networking skills.
• Strong communication and interpersonal skills.
• Fluent in English; additional languages preferred.

Description:
Supervises the housekeeping team, ensuring rooms and public areas meet hotel standards.

Key Responsibilities:

• Assign daily cleaning tasks and inspect rooms.
• Train and motivate housekeeping staff.
• Manage inventory of cleaning supplies and linens.
• Coordinate with front desk and maintenance.

Requirements:

• Minimum 1–2 years in a supervisory role.
• Strong leadership and organizational skills.
• Knowledge of cleaning procedures and safety standards.
• Ability to multitask and maintain quality under pressure.

Description:
Ensures guest rooms and public areas are spotless, comfortable, and meet the hotel’s cleanliness standards.

Key Responsibilities:

• Clean and prepare guest rooms and common areas.
• Replenish amenities, towels, and linens.
• Report maintenance issues or lost items.
• Follow safety and hygiene protocols.

Requirements:

• Previous housekeeping or cleaning experience preferred.
• High attention to detail and reliability.
• Ability to work efficiently with minimal supervision.
• Physically able to stand, lift, and move items as needed.

Description:
The first impression of the hotel, responsible for welcoming guests, managing check-ins and check-outs, and ensuring outstanding customer service.

Key Responsibilities:

• Greet and assist guests with professionalism and warmth.
• Manage reservations, room assignments, and payments.
• Provide information about hotel services and local attractions.
• Handle guest requests and resolve issues promptly.

Requirements:

• Previous experience in front desk or guest services preferred.
• Strong communication and problem-solving skills.
• Proficiency in hotel management software (Opera, PMS).
• Fluent in English; additional languages are a plus.
• Professional appearance and customer-focused attitude.